At HD Green Solutions, we are committed to maintaining the trust and confidence of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] and use our services, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

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1. Information We Collect

We collect information that identifies you as an individual ("Personal Information").

• Voluntary Information: When you fill out a contact form, request a quote, or sign up for updates, we collect your name, email address, and phone number.

• Automatic Information: When you visit our site, our host (Wix) automatically collects certain information, including your IP address, browser type, operating system, and your interaction with the site (pages viewed, time spent).

• Sensitive Information: We do not intentionally collect sensitive information (e.g., health or financial data) unless it is explicitly provided by you to fulfill a specific service request.

 

2. Purpose of Collection (Why We Need It)

We only collect the information necessary for the following purposes:

• To provide and manage the eco-friendly solutions and services you request.

• To respond to inquiries and provide customer support.

• To improve our website functionality and user experience.

• To comply with legal, regulatory, and insurance requirements.

 

3. Consent

By providing us with your personal information, you consent to our collection, use, and disclosure of such information in accordance with this policy. You may withdraw your consent at any time by contacting us at info@hdgreensolutions.ca. Please note that withdrawing consent may limit our ability to provide certain services to you.

 

4. How Your Data is Stored and Protected

Our website is hosted on the Wix.com platform.

• Storage: Your data is stored on Wix’s secure servers behind a firewall.

• Security: We implement technical and organizational measures (such as SSL encryption) to protect your data. However, no method of transmission over the internet is 100% secure.

• International Transfers: As Wix is a global platform, your data may be processed on servers located outside of Canada (e.g., in the United States or Europe). These countries may have different data protection laws than Canada.

 

5. Sharing with Third Parties

We do not sell or rent your personal information. We may share data with third-party service providers only when necessary to operate our business, such as:

• Email service providers for communication.

• Analytics providers (like Google Analytics) to understand site traffic.

• Legal authorities if required by law or to protect our legal rights.

 

6. Cookies and Tracking

We use cookies to track site activity and maintain certain functionalities. You can manage your cookie preferences through your browser settings or via the cookie banner on our website.

 

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law (e.g., for tax or project record purposes). When no longer required, data is securely deleted or anonymized.

 

8. Your Rights (Access and Correction)

Under PIPEDA, you have the right to:

• Request access to the personal information we hold about you.

• Request that we correct any inaccuracies in your data.

• File a complaint regarding our data handling practices.

 

9. Contact Our Privacy Officer

In compliance with Canadian law, we have appointed a Privacy Officer to oversee our data practices. For any questions, requests to access data, or complaints, please contact:

Privacy Officer: Harley Christink HD Green Solutions Email: info@hdgreensolutions.ca Phone: 902-315-0109